Employee Survey and The Account That Refused to Die

How Our Employee Survey Lives on Despite the Company’s Efforts to Kill It

One year ago we landed a “trophy account”. One of those that look great on a resume.
Although we won’t reveal their identity, let’s just say that it’s a famous worldwide brand.

When we originally presented our EPIC™ software to the CEO, he fell in love with it.
He knew that employees wanted to be heard, loved our gamified approach and metrics and championed our cause.

He immediately got his entire HR team on board and we rolled out our program without a hitch.

71% participationEveryone was crazy about answering our weekly employee surveys. They immediately saw that the company was doing something to change its culture and participation went up as high as 71%!

If you’ve ever done a voluntary survey in the past you’ll know that 71% participation is HUGE.

 

Crying-screaming-sobbing-guy-gif-first-world-problemsWe Never Saw It Coming…

All was going smoothly until, as luck would have it, the CEO, our champion and biggest fan, resigned and moved to another country!!!

Why, why, WHY!

As expected, everyone in the company panicked and all the new projects were, either be put on standby, or cancelled altogether.

We were part of the first group and we were ordered to shut down our workplace climate measuring software until they could figure out what the Corporate Office would want to do in terms of improving their company culture.

But, we decided to run a little experiment… (after all we had nothing else to lose).

We asked our HR contact in the company if we could keep the service running at no charge to them so that, when the dust settled, they wouldn’t lose the momentum and data and have to start from scratch.

They, of course, agreed…

That was back in January 2015 and, at the time of this writing “the dust hasn’t settled” yet.

They still haven’t hired us back, claiming that Corporate is still coming up with its own HR surveys.

But, here’s the thing: we haven’t turned off their access to our software and the results will blow your mind!

20% engagementIn October, the percentage of participation for this account clocked in at a little under 20%.

That’s right… 20% participation for a service that technically doesn’t exist anymore!

 

Keep in mind the following:

  1. No one at the company is promoting our software or asking them to continue answering the weekly surveys.
  2. All our printed, video and support materials were taken down 11 months ago.
  3. The client never launched their EPIC Prize Store™, which means that employees are still accruing points week after week but they have nowhere to spend them!
  4. No one in the HR department is doing anything with all the data that is being gathered.
  5. And yet, every week over 400 questions are still being answered.

Mind blown

Mind: Blown!

If an opinion is given in the middle of the forest and no one is around to listen, does it still help?

Apparently the answer is YES! And the proof is in the pudding.

20% of the team members continue to voice their opinions and score their peers, bosses, subordinates and the company every single week.

Are they seeing any positive changes as a result of the employee surveys?

Who knows?

Maybe it’s a placebo effect.

Or maybe it’s a self-fulfilling prophecy. Perhaps the simple act of participating in what they believe to be a company-sponsored initiative, is driving their own behavior towards a positive change.

If you want to learn more about how to conduct real-time employee surveys without going crazy in the process visit ClarityWave.com to learn more about our Employee Engagement software, EPIC™

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Schedule a demo to see how EPIC™ by Clarity Wave can help you have more engaged employees and improve your company’s culture.

 

 

How to Shield Yourself from Secondhand Stress

 

The roots of secondhand stress.

Ever had your perky mood instantly brought down by the negativity and complaints of co-workers around you causing you secondhand stress? Ever felt demotivated to go to work knowing you´d be entering a field of stress and toxicity for the rest of the day?

It´s no secret that our brains easily respond to emotional contagion, such as smiles, yawns, and yes, stress. The simple fact of observing someone who´s feeling stressed can directly affect our nervous system and spike up the levels of cortisol, also known as the “stress hormone”. You don´t even have to hear or see the stressed out person; you can smell them. That´s right, stress causes people to sweat out stress hormones, which are picked up by our olfactory senses. So, negativity at your workplace can literally drift right into your cubicle.

There usually isn´t much we can do to change the people or environment around us. But we do have the power to change our response and shield ourselves from those storms of negativity.

 

Here´s how:

 

Don´t engage in their drama.

Instead of feeding the stress, complaints or victimization by responding with comments such as “awwwwwwww” and ooey gooey “oh my god poor youuuu” or with an equally stressed out energy, try to bring back your focus on the task at hand or the subject of your work related interaction. You can even practice compassion for their state and ask if there is anything you can do to help them out.

Another way is to simply avoid interaction altogether whenever possible, until the storm has passed.

 

Don´t take it personal.

When someone´s stressed out, he or she might lash out at anyone or anything having the misfortune of being in his or her way. So don´t hook into it, even though it may push certain buttons of offensiveness, anger or insecurity within you. Keep in mind that it has nothing to do with you. This is their own projection.

 

Build your shield.

Create a positive routine every morning before going to work, such as writing down 3 things you are grateful for, writing an email praising someone or giving them love, doing a meditation or even some early morning exercise. “Exercise??!” You may ask. Yup! Exercise is one of the most effective ways to build self-esteem, as your brain records a victory every single time you exercise via the release of endorphins.

 

Breaaaaathe.

Here´s a quick and easy way to come into your center, no matter what your background or experience is.

It´s called the “Coming Home Breath” or the “Cleansing Breath”, by breath expert Dan Brule. The Coming Home Breath is basically an exaggerated sigh of relief. It involves a full expansive inhale with a quick and total release of the exhale. It´s actually a natural automatic response to a change in our physical, emotional or psychological state. When we move from a state of pain to no pain, or from fear to no fear, the sigh of relief naturally happens by itself. And when we consciously give ourselves a sigh of relief, we naturally move our system toward a state of comfort and pleasure.[1]

It´s a way to trick your mind into thinking “I made it home, I can relax now”. You know that breath you take when you´ve had a long day at work; you arrive home to your spouse or favorite pet and drop into your comfy chair, a nice drink in your hands….“aaaaaaaaaaaaah”.

This technique is a great and easy tool to use at work; unnoticed.

 

Create new and positive responses.

Instead of lashing out yourself in response to other people´s stressed energy, turn it around! Return your co-workers’ stressed nonverbals with a smile or a nod of understanding.

 

Avoid negative exposure to social media and news articles.

Continuous exposure to such frequency can easily spike up your cortisol levels and encourage your system to “tune into” stressful vibrations and thus easily respond to.

 

Surround yourself with only people who are going to lift you higher.” – Oprah Winfrey

Work with and hang out as much as you can with people who have an uplifting energy, praising other people for their work or character instead of hanging out with the bullies, gossipers and complainers.

 

 

So here is our selection of ideas you can choose from in order to build a stronger immunity to stress. Remember, you can´t always change your environment, but you do have the power to choose your response and action to any situation

If you want to learn more about how to conduct real-time employee surveys without going crazy in the process visit ClarityWave.com to learn more about our Employee Engagement software, EPIC™

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Schedule a demo to see how EPIC™ by Clarity Wave can help you have more engaged employees and improve your company’s culture.

[1] http://www.breathmastery.com/two-core-techniques-in-breathwork/

 

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