Email Mistakes You Should Avoid

Video Transcription

Email is one of the most common ways people communicate at work. It’s simple, fast, and convenient. What’s not to like? Unfortunately, email is also prone to all sorts of problems.
In 2015, a Reuters employee managed to accidentally send an email to all other employees at the firm about which software they were using. The email was meant for just a handful of colleagues. The mistake created a domino effect ramping up the number of people included in the email chain exponentially.
Here are some useful tips that will save you a lot of headaches.
  • Keep your emails short, to the point and in a professional tone.
  • Don’t say anything you’d regret later. Just imagine how you’d feel if your email were read on live TV during a Congressional hearing.
  • Don’t forget that it’s not just you who’s reading your emails – they’re being read and analyzed by the recipient and by your manager.
  • Don’t use language that’s too casual, sarcastic or humorous.
  • Pay close attention to spelling, grammar and sentence structure.
  • Don’t use all caps or overuse exclamation points!
If you’d like to discuss more ways to improve communication, please set up a live demo with our team by clicking on the “Live Demo” button.

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