How to Deal with Difficult People
- Workplace
Video Transcription
Difficult people are everywhere. They can bring you down or they can help you grow. How you deal with them is a key factor to how they affect your life.
I once had a direct report sigh heavily every time I asked him to do something. His attitude was so bad one would think I was asking him to carry a grand piano up Mt Everest. As a manager, it was tough working with him and I didn’t feel like he was doing his job. It was a downward spiral and it seemed like things were not going to get better. Just where I was about to go over his head and talk to his boss, he pulled me aside and said, “I’m sorry. I know I’ve been a jerk lately. I really appreciate you giving me a chance to do this job and I promise I will work hard from now on.” Next time you feel like a co-worker or direct report is treating you badly, try giving them a chance to improve and if they don’t do it, think about going over their head. You never know what could happen.
If you would like to discuss how to find ways to become a better manager, please set up a live demo with our team by clicking on the “Live Demo” button.
